CELLIConsultoria

Better operations.
Lower costs.
Measurable results.

Specialized consulting in Supply Chain, Procurement, After-Sales, Operational Transformation and People Management.

More than 30 years leading complex operations, cost reduction and process transformation in Brazil, Europe and South Korea — and more than 25 years in strategic HR, recruitment and leadership development.

Partners' experience at leading companies

  • Samsung Electronics
  • Claro
  • NEC
  • SKY
  • Comgás
  • Ipsos
  • TIVIT
  • Atento

Brazil • Latin America • Europe • South Korea

Is your operation delivering the results it could?

Operational problems rarely appear in isolation.

  • High inventory can hide planning problems.
  • High costs may be tied to processes, suppliers or logistics.
  • Low productivity may be linked to the structure, the metrics or the operating model.
  • And data that is not turned into decisions ends up generating no results.

That is where Celli Consultoria comes in.

Assessment. Strategy. Implementation. Results.

From operational problems to measurable results.

Celli Consultoria helps companies identify where their main sources of waste, bottlenecks and improvement opportunities are — and turn those findings into concrete action.

We work across four dimensions

Efficiency

Simpler, more productive processes.

Costs

Identifying and capturing savings opportunities.

Performance

Metrics that keep the operation under control.

Transformation

Structural changes that sustain results.

Working session on process mapping and cost reduction

Where we create impact

Eight entry points to the same thing: executive experience applied to improving your operation — in its processes and in its people.

01

Supply Chain & Logistics

Optimization of inventory, warehouses, transportation, supply and logistics.

02

Procurement & Cost Reduction

Spend analysis, sourcing, negotiation, suppliers and cost reduction.

03

After-Sales & Service

Service networks, repairs, parts, warranty, SLA, CSAT and NPS.

04

Operational Transformation

Processes, productivity, efficiency, standardization and operational transformation.

05

Performance & BI

KPIs, dashboards, Power BI and data-driven performance management.

06

Executive Advisory

Executive experience for critical operations and transformation decisions.

07

Talent Acquisition

Competency-based recruitment and selection for operational, specialist and management positions.

08

HR Business Partner

Strategic HR: leadership, training, succession, culture and change management.

Operational Performance Assessment

Before you transform, you need to understand.

An executive assessment to identify:

  • Where your operation is losing money.
  • Where the bottlenecks are.
  • Which processes need to be redesigned.
  • Which opportunities can generate results.
  • What should be prioritized.

Deliverable

Assessment + quantified opportunities + action plan

Schedule an assessment

Experience measured by results

42%reduction in high-value parts costs
US$18Min annual parts savings
82% → 97%inventory accuracy
−35%in stockouts
3 days → 1in average repair time
78% → 98%CSAT
€15Min savings across European operations
16European operations

The results shown refer to projects and positions held throughout Rogério Celli's professional career.

Experience applied to real challenges

Case 01 · Supply Chain

National industrial maintenance operation

Challenge
Low inventory accuracy and stockouts in a nationwide operation.
Approach
Restructuring of processes, inventory, warehouses and logistics.
Result
82% → 97%inventory accuracy
−35%in stockouts

Case 02 · After-Sales

Samsung Electronics — Brazil

Challenge
High parts costs and insufficient efficiency in the repair operation.
Approach
Process review, repair centralization and parts management.
Result
42%reduction in parts costs
US$18M/yearin savings

Case 03 · Global Transformation

Samsung Electronics — global headquarters, South Korea

Challenge
Performance gaps across European operations.
Approach
Implementation of best practices, KPIs and operating models.
Result
€15Min savings
16European operations

Cases from Rogério Celli's executive career, at the companies named — they are not Celli Consultoria client projects.

Why Celli Consultoria?

Hands-on operating experience

Experience built inside real operations, in Brazil, Europe and South Korea, leading people, processes, costs and results.

Operational and financial perspective

Operational decisions must take into account financial impact, service level and customer experience.

Operations and people, together

Processes only hold up with the right people. Celli brings both specialties together: operations and people management.

Measurable results

Projects driven by KPIs, targets and operational and financial impact.

The partners

Who leads the projects: executive experience built inside operations and people management.

Rogério Celli

Partner · Operations & After-Sales

Rogério Celli

More than 30 years in operations, Supply Chain, after-sales, costs and operational transformation. That includes 14 years at Samsung Electronics, from managing the contact center to leading Service Operations in Brazil, with a posting at the global headquarters in South Korea.

See career history →
Margareth Celli

Partner · People & HR

Margareth Celli

More than 25 years in strategic HR, connecting people management to business goals. HR Business Partner at SKY and Comgás, HR management at Ipsos and Tivit, and setting up recruitment and selection when Atento launched in Brazil.

See career history →

From assessment to results.

We don't start with the solution. We start with the problem.

  1. 01

    Understand

    We get to know the business, the operation and the challenges.

  2. 02

    Diagnose

    We analyze processes, costs, data and KPIs.

  3. 03

    Prioritize

    We identify opportunities and set priorities.

  4. 04

    Implement

    We work alongside the teams to put the solutions into practice.

  5. 05

    Measure

    We track KPIs and results.

When can we help?

“My inventory is high, but I keep running into stockouts.”
“My after-sales operation costs more than it should.”
“I need to cut costs without compromising service levels.”
“I have plenty of data, but little visibility to make decisions.”
“My operation has grown and my processes haven't kept up.”
“I need to redesign my operation.”
“I want to understand where my biggest savings opportunities are.”
“I need to hire the right people for the operation to grow.”
“My leadership team needs to grow to sustain results.”

If any of these challenges sounds familiar, let's talk.

Schedule a call

Your operation can deliver more.

Let's find out where the opportunities are.

An initial conversation to understand the challenge and the context, and to assess where we can create impact.